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<p class=MsoNormal>The Neutron Sciences Directorate at Oak Ridge National
Laboratory (ORNL) invites applications for a Neutron Scattering Science User
Proposal Management Lead. With the world’s highest flux reactor-based
neutron source (the High Flux Isotope Reactor) and the world’s most
intense pulsed, accelerator-based neutron source (the Spallation Neutron
Source), ORNL has become the world's foremost center for neutron science.
Research at these facilities will encompass the physical, chemical, materials,
biological, and medical sciences and will provide opportunities for up to 2000
researchers each year from industry, research facilities, and universities all
over the world. To learn more about Neutron Sciences at ORNL go to: <a
href="http://neutrons.ornl.gov">http://neutrons.ornl.gov</a>.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<h1 style='margin-top:4.0pt;text-indent:-.65pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";font-variant:small-caps'>PURPOSE:<o:p></o:p></span></h1>
<p class=MsoNormal style='text-indent:-.65pt'>This position will lead, manage,
and administer all aspects of the neutron scattering user proposal process
including development, testing, and implementation of the Integrated Proposal
Tracking System and related activities with other systems and data management
and report generation.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'><o:p> </o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'><b>MAJOR DUTIES/RESPONSIBILITIES:<o:p></o:p></b></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-36.65pt'>• Oversees
and delivers all aspects of the user proposal process including submission,
review, beam time allocation, confirmation and team management, experiment
validation, and data maintenance and reporting.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Identifies
enhancements and participates in defining future directions and process flow
for integrated user management system modules.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Extracts
and evaluates data and generates reports, charts, and presentation materials.
Develops, tracks, and reports trends and metrics. <o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Writes
communications, electronic bulletin boards, user guides, reference manuals, and
help files.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Assists
customers, resolves issues, and ensures closure of outstanding actions.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Documents,
tracks, and maintains business rules and policy including system changes and
communicates to customers.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Facilitates
advisory group comprised of customers to identify and test system and process
enhancements.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Prepares
aids and conducts training for customer groups including instrument teams and
user office staff.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Interacts
directly with customers including users to answer questions and resolve
problems.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Ensures
compliance with training, environmental, safety, health, and quality programs
including ISMS.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'>• Maintains
a strong commitment to the implementation and perpetuation of values and
ethics.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'><o:p> </o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'><o:p> </o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'><b>QUALIFICATIONS REQUIRED:<o:p></o:p></b></p>
<p class=MsoNormal style='text-indent:-.65pt'>Successful candidate must have a
Bachelors degree (technical discipline preferred) with a minimum of three years
experience in research or research support or an equivalent combination of
education and relevant experience. Demonstrated ability to manage a project
including definition and tracking of tasks, resources, and schedule
required. Experience assessing needs and developing effective systems for
information management and transfer required. Must have effective oral and
written communications skills with customers including individuals and
groups. Must have track record of working effectively in a team
environment. Expertise in the use of Microsoft Office products
required. Familiarity with user program management and relational data
based desired.<o:p></o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'><o:p> </o:p></p>
<p class=MsoNormal style='text-indent:-.65pt'><b>WORK DIRECTION AND INTERFACES:<o:p></o:p></b></p>
<p class=MsoNormal style='text-indent:-.65pt'>Position reports to the Neutron
Scattering Science User Group Leader. Works with members of the Neutron
Scattering Science Division and other ORNL user facilities. Interfaces
with users and instrument scientists. Collaborates with other ORNL
facilities and the user community on education and training of users, promotion
of DOE’s user facilities and related sciences, and integrated user
management system development. Works well as a team member leading when
necessary, but also able to perform work independently with little guidance.
Competent with database systems in a standard office environment.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>To apply for this position</b>:
<a href="http://jobs.ornl.gov">http://jobs.ornl.gov</a><o:p></o:p></p>
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